MSi :: Process

METHODOLOGY

MSi + Client Partnership

SOLUTIONS

[general process]
Understand...Identify...Build...Present

Understand the business
Understand and gather information that we have to work with, including:

business processes in place today
system processes and flows
data available and data not available
data flows and relationships

Understand the business objects

We work together with the client, to identify, prioritize and sort through all the data they have available. We then identify the following key data elements:

Data sources (data bases, text files, excel sheets, etc.)
Data collection frequency (hourly, daily, weekly, monthly)
Data accuracy
Missing data (gaps, lag times)

Understand data

We work together with the client, to identify, prioritize and sort through all the data they have available. We then identify the following key data elements:

Data sources (data bases, text files, excel sheets, etc.)
Data collection frequency (hourly, daily, weekly, monthly)
Data accuracy
Missing data (gaps, lag times)

Identify key data elements

Once the data elements have been defined, MSi assists the client in identifying key elements and criteria that are required by the business to make informed decisions. This process involves defining:

Data elements required
Data elements necessary for supporting information
Data elements that are not required
Relationships between sources and data elements
Retention requirements

Identify performance and productivity indicators

Define the mechanisms required to transform the data elements into the required information for business operations.

Metrics
Measurements
Key Performance Indicators (KPIs)
Summaries

Build the Models

Setup the data structures and relationships. Build the models to support the required metrics, analytics and dashboards.

Present & Action the information

Presenting the information to users in a clear and concise manner is key to enabling management to be able to make informed decisions. Build mechanisms to easily action and gain results.

MSi has developed an extensive toolset to provide users with a single multi-faceted web based application. The application facilitates reporting and analysis using:

Intuitive navigation supporting drill down capabilities
Interactive charting
Tabular reporting
Exporting to common software formats (i.e., excel)
Colour coded calendar based reporting
Additional information presentation methods

MSi forms partnerships with its clients to find the best way of leveraging these capabilities for an effective and customized solution.